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Spartanburg Regional Healthcare System Inpatient Service Associate - Med Surg 3 in Greer, South Carolina

Unit Summary

Inpatient Services Medical/Surgical/Telemetry 3BV unit is located on the 3rd floor of the Pelham Medical Center. It is comprised of 20-beds designated for the Medical Surgical population, all of which may be remote telemetry monitored. (This includes 3 negative pressure rooms and 3 hemodialysis ready rooms).

Position Summary

The Inpatient Services Associate (ISA) is responsible for patient related clerical activities, departmental clerical duties, and other unit activities, as assigned. The ISA must be able to provide and understand the specific communication needs of patients, families, and visitors. Under the direction of a Registered Nurse, the ISA provides focused non-licensed clinical care for patients throughout the age continuum including phlebotomy, basic nursing skills, etc., and environmental assistance to facilitate quality service and improve patient outcomes. The ISA will document and communicate with team members in a timely manner about patient progress, needs and problems. The ISA will collaborate with Leadership in developing and implementing the Spartanburg Regional Healthcare System’s Mission and Goals.

Minimum Requirements


  • High School graduate or equivalent


  • Graduate Nurse OR CNA, PCA/PCT, EMT, Surgical Technician, Medical Assistant OR completion of 1st semester of Nursing Clinicals OR one-year experience in healthcare setting


  • BLS

Preferred Requirements

Preferred Education

  • N/A

Preferred Experience

  • Hospital Experience

Preferred License/Registration/Certifications

  • CNA or PCA or PCT

  • Certificate for successful completion of an arrhythmia course

Core Requirements

  • Basic Computer Skills

  • Assists patients with activities of daily living in a safe, timely and courteous manner

  • Performs personal hygiene care with respect to privacy, dignity and needs of the patient

  • Offers back rubs, prepares for mealtimes and sleep hours

  • Delivers meals/snacks and water in a timely manner

  • Performs vital signs, weights/heights, intakes and outputs with accuracy and within established time frame and/or as requested

  • Documents written and verbal communication, which is timely and effective, communicates changes in patient status, actual and potential needs of patient/families/visitors to registered nurse

  • Provides care relative to the age-specific needs of the patient on the unit by demonstrating knowledge of the principles of growth and development

  • Knowledgeable in use of and response to Facility Alerts/Medical Alerts/Medical Emergency Systems

  • Identifies areas for improvement and seeks ways to work on self-defined weaknesses

  • Remains committed to department and division goals

  • Attends continuing education classes for improvement offered at Spartanburg Regional Healthcare System

  • Reports risk management concerns to appropriate person

  • Adheres to proper chain of command

  • Performs, at a minimum, Hourly Rounds

  • Participates in Bedside Shift Report

  • Bathing

  • shower

  • bed

  • Personal Hygiene

  • Incontinent Care

  • Oral Care

  • Nail Care

  • Bed Making

  • Care of Dentures

  • Hair Care

  • Shaving

  • Personal Care

  • Back rubs

  • Call lights within reach

  • Side rails up/bed low position

  • Anticipates needs

  • Prepares patients for meals

  • Delivers and collects meal trays

  • Assists with feedings

  • Provides fresh water and nourishments

  • Linen Management

  • Assists with toileting

  • Unit Activities

  • Puts supplies away

  • Keeps refrigerator clean and organized and ensures all contents are within current date of use

  • Straightens, tidies and organizes clean/dirty utility rooms

  • Performs other activities as assigned

  • Special Procedures

  • Applies, removes and records as directed non-sterile heat and cold therapy

  • Assists with admissions, discharges, transferring and placing patients

  • Empty and record drainage devices

  • Urinary catheter bags

  • Ostomy bags

  • Oral/NG suction canister

  • Wound drainage devices (JP, Hemovac)

  • Advises nurse of findings

  • Collects as directed, labels and records routine non-sterile specimens

  • urine

  • feces

  • sputum

  • Performs finger stick blood glucose testing

  • Performs and records peri and urinary catheter care as directed

  • Performs and records chlorhexidine gluconate (CHG) baths as directed

  • Measures and records PO intake and output

  • Takes and records height and weight as directed

  • Performs and records as directed turning, positioning, ambulating, coughing and deep breathing patients

  • Performs placement of cardiac monitoring leads

  • Performs placement of anti-embolic devices (TED hose, Sequential Compression Devices and Foot Pumps)

  • Other duties as assigned