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Bon Secours Mercy Health Scheduling Specialist in Greenville, South Carolina

Thank you for considering a career at Bon Secours!

This role will serve as liaison between departments to obtain required billing, insurance and patient history information. Completes scheduling processes for surgical patients. Responsible for review and required corrections necessary for ensure proper billing for maximum hospital reimbursement.


The scheduling representative is responsible for applying sound judgment in association with professional and governmental guidelines when making decisions. He/she must exercise professional judgment in performance of all aspects of Surgery /Radiology / Cardiology and other Outpatient Services in which they are involved. He/she is responsible for complete and accurate scheduling. The rep will obtain patient demographics /surgical procedures /CPT and ICD10 codes/ equipment / instrumentation / implant materials appropriate to the age and diagnosis of the patient. He/she will

provide attentive service to surgeon’s office staff / auxiliary services/ patients, and physicians. The scheduling specialist rep projects a positive image. He/she will answer the phone and direct calls to appropriate area/personnel.

The scheduling specialist rep will be required to use independent, professional, ethical judgment and critical thinking skills while also participating in quality improvement initiatives and customer service practices.



  1. Graduate of a certified Surgical Technology Program


  1. Minimum of 1-2 years, Operating Room experience preferred;

  2. Exception may be made with a candidate possessing a broad Operating Room

knowledge, Inclusive of scheduling

  1. General office training.

Proficiency Requirements:

  1. Must receive training in Connect Care Op Time Case Creation.

  2. Must pass the Connect Care and Scheduling course with a grade of 80%

or higher.

Bon Secours is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • An employer-matched 403(b) for those who qualify

  • Paid time off

  • Educational Assistance

  • And much more

S cheduled Weekly Hours:


Work Shift:

Days (United States of America)


Patient Access - St. Francis - Downtown - Reservations/Scheduling

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .