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Palmetto Infusion Services Patient Account Representative in Greenville, South Carolina

less thanp>less thanstrong>POSITION PURPOSEless than/strong>less than/p>less thanp>The Patient Account Representative (PAR) functions as the financial liaison for each patient. Their role is to aid patients in obtaining and maintaining any available funding assistance for their treatment as well as ensure collection of the patient's financial responsibility. The PAR is responsible for monitoring the patient's account throughout their therapy to maintain low outstanding balances and ensure enrollment in assistance programs.less than/p>less thanp>iless than/p>less thanp>less thanstrong>QUALIFICATIONS/REQUIRED EDUCATION/TRAININGless than/strong>less than/p>less thanp>Experience:less than/p>less thanul>less thanli>Prior experience working in a healthcare environment and/or collections.less than/li>less than/ul>less thanp>Education:less than/p>less thanul>less thanli>High School Diploma or equivalent.less than/li>less than/ul>less thanp>Other Qualifications:less than/p>less thanul>less thanli>Must be highly organized.less than/li>less thanli>Must have strong communication skills, both oral and written, and be customer service driven.less than/li>less thanli>A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.less than/li>less thanli>Must be able to assume a flexible work schedule.less than/li>less than/ul>less thanp>Interpersonal Skills:less than/p>less thanul>less thanli>Must have excellent interpersonal skills in handling interactions with Palmetto Infusion staff, other agencies, groups, patients and families.less than/li>less than/ul>less thanp>Technology Skills:less than/p>less thanul>less thanli>Competent in use of company email as means of communication, accessing the company website to view company policies and electronic medical records.less than/li>less thanli>Competent in the use of company self-service payroll software (time and attendance, benefits, pay statements).less than/li>less thanli>Competent in the use of Microsoft Office products and the ability to navigate Internet Explorer. Proficient in typing, word processing (Microsoft Outlook/Express, Word, Excel), and familiar with office equipment.less than/li>less than/ul>less thanp>Language Skills:less than/p>less thanul>less thanli>This position requires a knowledge of, and sensitivity to, cultural and language differences.less than/li>less than/ul>less thanp>Mathematical Skills:less than/p>less thanul>less thanli>Must have the ability to perform basic mathematical computations. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.less than/li>less than/ul>less thanp>Reasoning Ability:less than/p>less thanul>less thanli>There are a number of deadlines associated with this position. The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues.less than/li>less than/ul>less thanp>Physical Demands:less than/p>less thanul>less thanli>The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors and staff.less than/li>less than/ul>less thanp>Other Skills:less than/p>less thanul>less thanli>Mustbe able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.less than/li>less than/ul>less thanp>iless than/p>less tha