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Schonberg Care Director of Memory Care in Greenville, South Carolina


Job Summary:  Develops, coordinates and implements programs and services for residents with cognitive impairment; provides a therapeutic environment that maintains each resident’s highest level of well being of body, mind and spirit.  Participates in resident and family meetings. Maintains role as resident advocate with a focus on the community’s mission.


Demonstrates Competency in the Following Areas:

   * Directs and supervises Memory Care staff

   * Coordinates the implementation of the Memory Care Program mission, goals, and philosophy.

   * Provides or secures training for staff including caring for residents with memory impairment and other advanced training.

   * Coordinates with the Director of Health and Wellness in establishing and maintaining a staffing pattern to meet our customized care commitment.

   * Maintains a mentally, physically, and spiritually stimulating activity program that is geared to the individual’s preferences and capabilities.

   * Participates with the Director of Health and Wellness in hiring, scheduling, and supervising Care Partners assigned to the Memory Care Program.

   * Acts as a liaison to facilitate communications among Memory Care, the community, family members and the local community.

   * Maintains an environment in the residents’ personal and congregate areas, which will help to compensate for cognitive, sensory, and physical impairments.

   * Interviews residents and families prior to admission.  Coordinates the pre-admission screening and assessment process with the Directors of  Community Relations/Health and Wellness and/or Executive Director and R.N.

   * Coordinates with the Director of Health and Wellness, Memory Care Partners, and R.N. and families in the development of the 24-hour plan for the residents and updates the plan in a timely manner.  Coordinates delivery of services for each resident according to the plan.

   * Attends Department head meetings and leads regularly scheduled Memory Care Program meetings.

   * Provides Care Partners with updates and in-service training programs and Memory Care programs 

   * Prepares Memory Care scheduling to ensure around the clock coverage and is on call to resolve any unplanned scheduling emergencies.

   * Pursues educational development in Alzheimer’s disease and related disorders

   * Assists the Director of Community Relations/Director of Health and Wellness/Executive Director in promoting the Memory Care Program to doctors, hospital discharge planners and local community agencies. Participates in the sales process of potential residents.

   * Participate in the community’s Manager on Duty (MOD) program on assigned weekends and any other tasks, assignments, projects, or requests as assigned by the Executive Director and/or Director of Health and Wellness.

   * Creates community documents such as invitations, letters to families, notifications, and manages spreadsheets for events and RSVP lists. 

   * Coordinates the Memory Care Program volunteer/mentor program

   * May develop and maintains the community’s resource library

   * Functions as a resident advocate by protecting the resident’s rights.  Maintains resident’s confidentiality

   * Demonstrates creativity in solving problems and looking at situations in new and innovative ways. Models our company philosophy, helping out whenever needed to meet residents’ needs and works as a member of the overall team.

   * Interacts with residents, families, co-workers, managers and other departmental staff in a kind, knowledgeable and friendly manner.

   * Consistently involves resident and family in planning for activities

   * Demonstrates ability to remain calm in emergency and/or stressful situations and gives everyone a feeling of confidence that the situation is under control.

   * Consistently follows the policies and procedures of the facility.

   * Exhibits genuine interest in and appreciation of adults in later years of life.

   * Is a motivated, independent individual who can organize workload so that all functions are completed appropriately.


Professional Requirements:

   * Adheres to dress code, appearance is neat and clean.

   * Completes annual education requirements.

   * Maintains regulatory requirements.

   * Maintains resident confidentiality at all times.

   * Reports to work on time and as scheduled, completes work within designated time.

   * Wears identification while on duty, uses computerized punch time system correctly.

   * Completes inservices and returns in a timely fashion.

   * Attends annual review and department inservices, as scheduled.

   * Attends monthly staff meetings.

   * Represents the organization in a positive and professional manner.

   * Actively participates in performance improvement and continuous quality improvement (CQI) activities.

   * Complies with all organizational policies regarding ethical business practices.

   * Communicates the mission, ethics and goals of the community.


Regulatory Requirements:

  • Must be 21 years of age or older

  • Maintain current professional licensure

  • Bachelor’s Degree in Social Work, Psychology, Gerontology, Therapeutic Recreation or equilivant preferred

  • Previous successful management in a  Memory Care Community Preferred

  • Current CPR certification

  • Current certification in 1st Aid (Basic knowledge of procedures and techniques involved in administering basic first aid and resident care


  • Knowledgeable of applicable state regulations

  • Excellent organizational skills

  • Knowledge and experience with memory impaired geriatric residents; 2 or more years experience with geriatric care

  • Ability to communicate individually and in group settings

  • Maintains professional conduct with staff.  Supervisory experience desirable

  • Must have upper body strength adequate to bend, lift, shift, move, and/or assist in moving articles of more than twenty-five pounds.

  • Must be able to squat, reach, and stretch without distress.  Must be able to tolerate extended periods of walking and standing

  • Must have working knowledge of; Microsoft, Copier, Scanner, and Shredder

Language Skills:

  • Able to communicate effectively in English, both verbally and in writing.

  • Additional languages preferred.


  • Basic computer knowledge.

Physical Demands:

  • For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising resident care.