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McLeod Health Patient Registration Supervisor in Florence, South Carolina

Patient Registration Supervisor

Tracking Code


Job Description

  • Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.

  • Supervises personnel in a caring and compassionate manner. Assists with selecting new employees and growing existing employees.

  • Completes timely performance evaluations and competencies.

  • Provides continuous feedback to employees, both positive and negative. Consults with Director regarding any problems or issues immediately.

  • Prepares work schedules for coverage of Registration areas; considers request for time off in fair and consistent manner.

  • Organizes and distributes work assignments, minimizing overtime and rework, monitors productivity.

  • Helps maintain supplies within budgetary constraints.

  • Organizes and holds regular staff meeting to keep all informed.

  • Continues on-going training for new and existing hires regarding specific departmental procedures.

  • Assists with staffing as needed.

  • Completes all assigned reports, completes tasks in Mede, performs duplicate case merges.

  • Assists Director with policies and procedures and other assigned duties.

  • Demonstrates thorough knowledge of compliance and medical necessity validation.

  • Exhibits the ability to deal with periods of stress, knowledge of medical terminology, and enters information accurately into the Patient Management System (Invision)

  • Maintains or exceeds 97% accuracy rate on quality checks/Medeanalytics.

  • Attends to patients, families and visitors needs while waiting for any registration process.

  • Collects deposits, coinsurance, deductibles and APC co-payments or makes satisfactory payment arrangements.


  • Knowledge of Medical terminology.

  • Computer experience

  • Must have excellent interpersonal skills


Minimum of a High School Diploma/GED from an accredited school

Job Location

Florence, South Carolina, United States

Position Type


Position Type Details


Physical Address

McLeod Tower, 555 East Cheves Street