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Veterans Affairs, Veterans Health Administration Health Technician - Emergency Department in Columbia, South Carolina

Summary Columbia is the geographic center of South Carolina, with easy access to mountains (two hours west) and nationally recognized beach resorts (two hours east). Columbia boasts a nationally acclaimed library system, highly rated schools, and many outstanding golf courses. Big time college sports abound with two major schools - the University of South Carolina, Columbia, in the Southeastern Conference and Clemson University, Clemson, Atlantic Coast Conference (two hours away). Responsibilities This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until June 30, 2021. The initial cut-off date for referral of eligible applications will be 8 February 2021, with subsequent cut-off dates every Monday. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. The incumbent is assigned to Acute Hospital Services Service Line and is responsible for patient related activities in this are which includes medical record management, scheduling of all patients to various clinics, appointments and/or tests, information activities, routing control and other related services for patients. Some of the duties include, but, are not limited to: - Obtains information to complete medical records, provides direction and instruction on therapeutic activities and relaying physicians' orders when necessary to the appropriate clinical staff while exercising skill and diplomacy during these contacts due to patients physical and emotional condition. - Interprets and transcribes a variety of physicians' orders, takes appropriate scheduling action and inputs data (including diagnostic and provider codes) in DHCPNISTA in an accurate and timely manner. The incumbent will manually transfer orders to a variety of requests and consultation forms when services are not available in the computer. - Receives telephone communications for test results, inquiries regarding past and future appointments, clinic cancellation notices and other inquiries fur the clinical staff: Reports information/results and ensures that appropriate staff are notified immediately. - Serves as a key contact for patients, families, visitors, and/or consulting staff. Provides guidance and direction on medical center policies and procedures while using sensitivity and compassion. - Coordinates patient transfer to include, assembling patients' record, ensuring the hospital summary is complete/coded and arrange transportation. - Collaborates with the clinical staff in the administration and coordination of ward activities. - Responsible for the technical tasks associated with the maintenance and custody of medical records on the unit. Is responsible for electronic medical record. - Ensures that the administrative data sections of the NPTF forms are completed by the physician and that medical records of patients who are transferred to other services/treating specialties in the medical center contain the completed NPTF form. Work Schedule: Rotating Shifts, Nights and Weekends Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician - Emergency Department/PD544-07062-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. NOTE: An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of the meaning and spelling of medical terminology, clinic procedures regarding scheduling and medical record procedures; Knowledge and ability to provide specialized nursing care to patients, which requires knowledge of standardized and special procedures as catheterizations, irrigations, tracheotomy suctioning and sterile dressings; Knowledge of infection control and isolation procedures such as essential elements in the prevention of infectious diseases such as hand washing techniques and asepsis; Successful completion of a CPR course and an advanced training in nursing assistant responsibilities; Recognize age related changes in a patient's condition and adapt the delivery of care; Recognize significant changes in patient's condition and take emergency action, such as applying oxygen mask and initiating CPR. NOTE: Clear examples of this specialized experience MUST be documented within your resume.. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a full 4-year course of study leading to a bachelor's degree, with a major of study or at least 24 semester hours in subjects directly related to the position. NOTE: Transcripts must be provided. You will be rated on the following Competencies for this position: Patient Care Standards Work as Member of Team Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Demands: Position requires standing, walking, bending, stooping, lifting, and transferring during the administration of care. In addition the work could require long periods of standing, walking, lifting of moderately heavy objects such as typewriters, printers, manuals, or medical records. In addition, the incumbent must be emotionally stable and adjust to different types of personalities, demonstrating cheerfulness, compassion, courtesy, and concern. He/she must be quick and dependable in taking emergency action as directed and use initiative in preventing accidents. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.