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Randstad Patient Services Rep in Charleston, South Carolina

Patient Services Rep

job details:

  • location:Charleston, SC

  • salary:$15 per hour

  • date posted:Wednesday, April 7, 2021

  • experience:Experienced

  • job type:Temporary

  • industry:General hospital

  • reference:AB_3613927

  • questions:jennifer.cizenski@randstadusa.com843-745-5415

job description

Patient Services Rep

We are seeking two Patient Service Representative with a Dental background. This role will be responsible for independently perform a variety of advanced administrative duties involved in the operation of a dental clinic. To make independent decisions concerning processing of information and materials as it relates to a dental clinic. To be proficient in all general office procedures and software programs. To assist the Business and Clinical Operations Supervisor in day-to-day operations ensuring all processes and procedures are carried out efficiently and in a courteous and professional manner.


Schedule patient appointments for the College of Dental Medicine by continually using the planned appointment lists in axiUm ensuring the schedules are full. Confirm any unconfirmed appointments by telephone if needed. Enter contact notes in axiUm to document relevant information and attempts to contact patients about appointments (left messages, etc).

Understaning of EPIC and Dental office practices

Responsible for answering all incoming phone calls for the area you are working using the assigned Avaya Agent login ID.

Responsible for the financial accounts and collections systems related to patient care for the College of Dental Medicine. Must check patients out, collecting all monies due at that time of check-out. Post all payments in patient ledger in axiUm (or Epic if applicable) and provide patient with receipt.

Discuss upcoming treatment and financial responsibilities for future appointments and provide a printed appointment reminder to each patient.


  • Patient Support (1 year of experience is required)

  • Appointment Scheduling (1 year of experience is required)

  • Patient Scheduling (1 year of experience is required)

  • Call Center Support (1 year of experience is required)

  • Data Entry

  • Dental Office


  • Associates


  • Years of experience: 1 year

  • Experience level:Experienced

Shift: First

Working hours: 8 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.